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Bill Relief Options
Receive bill credits when you work with us to bring you account up-to-date before July 15.
/landing/bill-relief-optionsRevert To Owner Form
Fill out this form to authorize Evergy to automatically put service in a landlord's name in between tenants.
/revert-to-owner-agreement/revert-to-owner-formReport Outage via Phone
Call our automated outage line to let us know if your power is out. Calling our automated reporting line is one of the fastest ways to get your outage to us so we can start working to restore your power.
/outages/report-an-outage-link/report-outage-via-phoneCommon Outage Causes
Power outages happen for many reasons, during any season or weather. Common causes include high winds, poor driving conditions, and freezing precipitation.
/outages/understanding-outages-link/common-outage-causesPreventing Outages
Outages can be disruptive, which is why Evergy works to ensure proactive and preventive measures are in place.
/outages/understanding-outages-link/common-outage-causes/preventing-outagesRegional Grid Conditions
Our regional grid operator, the Southwest Power Pool, updates grid conditions in our area and manages distribution.
/outages/understanding-outages-link/regional-grid-conditionsPreparing for Outages
Find important outage links and follow our preparation checklist to make sure you have what you need in an outage situation.
/outages/understanding-outages-link/preparing-for-outagesPowering Through
it’s crucial your energy needs are met. We're always taking preventative measures to prepare...
/landing/powering-throughSafety During Power Restoration
Safety is first and foremost when using generators to power your home during an outage.or downed power line situation.
/outages/understanding-outages-link/restoration-process/safety-during-power-restorationMissouri Rate Plans
Changes are coming this fall as Missouri moves to time-based rate plans. Check out your new plan options, compare rates, and choose the best plan for you.
/landing/missouri-rate-plansCharge Overnight
Charging electric vehicles during off-peak, overnight hours is better for the environment, the power grid and your wallet.
/landing/charge-overnightTree Trimming Guidelines
Evergy regularly trims trees near power lines as part of our mission to provide safe, reliable electric service.
/outages/safety-link/tree-trimming-guidelinesMap Guide
Learn about outage map features by checking out our guide. Report your power outage with ease and know when you can expect your power to be restored.
/outages/outage-map-link/map-guideOutage Map FAQs
Get answers to questions about Evergy outage maps here.
/outages/outage-map-link/map-guide/outage-map-faqsOutage Map Information
This is our first inclement weather, together, as Evergy, and we want to share how you get exactly where you need to be in outage reporting and map viewing situations.
/outages/outage-map-link/outage-map-informationOutage Alerts
If a power outage happens, we'll keep you updated on our progress from when power's out to when it's restored. Sign up to receive outage alerts.
/outages/outage-map-link/outage-alertsSurvey
Evergy uses customer surveys to develop energy efficiency programs that are best suited to help our customers save money and reduce their energy costs.
/landing/survey