During a time like this, it’s crucial your energy needs are met. We take preventative measures to prepare for every situation. Which means no matter the circumstances, you can be confident you’ll always have the energy you need. Focus on what you do best. We’ll be here to help you take advantage of money-saving options and continue to power through.
Practice
Year-round practice drills. And a restoration process to get customers back online efficiently.
Preparation
Year-round tree trimming to minimize severe weather damage.
24-7 Coverage
Sending out crews in 16-hour shifts during an outage situation.
Staffing
Putting additional crew members and tree crews on alert when severe weather is on its way.
Outreach
Reaching out to the Midwest Mutual Assistance Group and crews from neighboring utilities during an outage event.
Finding more ways to help during the COVID-19 pandemic:
- Extended payment options
- No late payment fees
- Reduced payments for reconnecting service with no security deposit
Find out more about our COVID-19 relief efforts.
