Contact Us
We're here to help. Find what you need using our options below.
COVID-19 UPDATE: Now through May 1, we're implementing more ways to help. Check out full details here.
- Extended payment options
- No late payment fees
- No power disconnections
- Reduced payments for reconnecting service with no security deposit
Have a question? Visit our Help Center to find answers.
Contact information
For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275
For Kansas Central: 800-383-1183
Not sure which service area you're in? Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. You can also view your location on your bill. Find out how.
Report outages
Report an outage by phone or online, or report a streetlight outage. As a preventative outage measure, you can also request tree trimming at anytime.
Moving?
Start, stop or transfer your service online.
Payment Options
Find your payment and billing options.
Outage Map
View or track outages with the outage map.
Contact us by mail
If you'd like to reach us by mail or mail in your bill payment, take a look at how to mail payment.
Call before you dig
- Anywhere: 811
- Kansas: 800-DIG-SAFE (800-344-7233)
- Missouri: 800-DIG-RITE (800-344-7483)
