Safety During Power Restoration

Safety is first and foremost in an outage or downed power line situation.

Downed power line safety 

Assume that all downed power lines are live. Report downed lines to 911 and then report the downed line online, and follow these safety tips:
  • No person should come within 10 feet of a downed power line.
  • If a branch or other object is in contact with a power line, do not attempt to remove it.
  • Be aware of downed lines that may be covered up by debris or downed trees.
  • Be careful with electric tools and stay clear of damp ground and standing puddles.
  • If you see someone touching a downed line, do not touch them.
  • If a power line falls on your car while you're in it, remain inside your car.

Evergy's goal is to restore power to the largest number of customers
as quickly and safely as possible.

Generator safety

Generators are often used during an extended outage situation. If not used correctly, generators can cause shock, fire or carbon monoxide poisoning. Keep in mind the following safety tips:
  • Never connect generators to your home's electrical panel or plug directly into a wall outlet.
  • Generators should connect to essential appliances such as freezers and refrigerators.
  • Follow manufacturer's instructions for operation.
  • Don't overload your generator.
  • If you connect a generator to house wiring, have a certified electrician install a power transfer switch.
  • Never use a portable generator indoors. This includes partially-enclosed areas such as a garage.
  • Place the generator away from windows or doors that could allow carbon monoxide to come indoors.
Learn more about severe weather safety or how to stay prepared for outages.