Latest News and Updates

Stay up-to-date on the severe wind weather and power restoration progress.

Due to extreme heavy winds across Kansas and Missouri, Evergy crews are working to restore power to affected customers. With the number of outage events, we anticipate an extended restoration time that will take multiple days to get everyone’s power back on. Prolonged and extreme wind speeds (in excess of 85 mph) have caused substantial damage in our service area, including poles and wires down.

  • Assume that all downed power lines are live and stay at least 30 feet away at all times
  • Don't approach crews working in the field so they can focus on restoring power as quickly as possible
  • If you encounter areas that are blocked off (barricaded roadway or sidewalks, cones around work areas), please follow these safety measures. Our primary goal is to make sure our crews and the public is safe during our restoration work
Check back here for regularly updated information

Please visit the outage map if you're currently experiencing an outage.

Dec. 17, 2021 – 11:00 am

Power has been restored to 97% of impacted customers. About 6,500 customer remain without power. Nearly all customers will have power back on by late Friday, Dec. 17 or early Saturday, Dec. 18. In some rural areas, restoration may extend into the weekend. If customers have extensive damage to the service to their home, that may also delay restoration.

Lineworkers responding to wind storm damage

Dec. 16, 2021 – 5:00 pm

In about 24 hours, power has been restored to 90% of the 258,000 impacted customers. About 28,000 customers remain without power. Evergy crews have been joined by more than 250 personnel from Ameren, Liberty Utilities and City of Springfield. We still have a lot of small outages – more than 2,500 – spread throughout our service area. We still anticipate extended time to restore power, particularly in rural areas.

Dec. 16, 2021 – 4:00 pm 

Watch virtual news conference

Dec. 16, 2021 – 3:00 pm

View news release

Dec. 16, 2021 – 12:30 pm

Listen to message from David Campbell, Evergy president and chief executive officer

Dec. 16, 2021 – 9:00 am

In the first 12 hours of restoration, power has been restored to more than 75% of around 258,000 impacted customers. About 63,700 customers remain without power. In addition to our Evergy crews and contractors, we have reached out and secured crews from several nearby utilities that weren’t as impacted by this storm. Crews from Ameren, Liberty Utilities and City of Springfield are traveling to our service area to begin work as assist in our restoration effort.

Evergy crews respond to outages at night

Dec. 16, 2021 – 7:00 am

Power is restored to nearly 63% of outage events that impacted around 258,000 customers. About 3,200 outage events remain across Missouri and Kansas leaving 74,000 customers without power. Our crews worked overnight to assess damage and to restore power where damage was minimal, and outages were able to be restored quickly.

The hardest hit areas were:

  • Topeka – Now 20,746/ Peak 27,341
  • St. Joseph – Now 9,438/ Peak 27,082
  • Salina – Now 18,935/ Peak 25,024
  • Metro Kansas City– Now 13,800/ Peak 28,500
  • Manhattan – Now 3,711/Peak 9,148

Safety is our priority

  • We have more than 1,100 vegetation crews, contractors, lineworkers, call center representatives and others working to restore power and communicate with customers. During these events, our crews extend their work shifts to be available to respond to outages as long as conditions are safe for them to do their work. If conditions become a hazard and our crews can’t go up in the bucket or work on the line due to galloping, they find other ways to restore the outage.
  • Our Customer Relations team called our 500 medical customers last night encouraging them to prepare for potential power outages and advising them that restoration work could stretch over multiple days.
  • Customers still without power should keep an eye on forecasted temperatures and consider finding a place to stay, especially if they have household members who are very young, elderly or have compromised health.

Additional information

Our proactive maintenance work, including tree trimming and vegetation management, is our best defense against high winds. Our system is built to withstand windy conditions of a more typical nature, about 40 mph. Extreme wind speeds pose a threat to the power grid, causing system damage and outages.

Wind turbines have a safety mechanism that puts them into a neutral position when wind speeds are too high. The extreme high winds meant turbines were in that safety position. Wind speeds recorded at Evergy wind farms on Wednesday:

  • Flat Ridge – saw 10 minute sustained averages of 66 mph and gusts up to 90 mph
  • Central Plains Wind Farm – saw 10 minute sustained averages of 65 mph gusts up to 100 mph
  • Western Plains Wind Farm – saw 10 minute sustained averages of 55 mph and gusts up to 95 mph
  • Spearville – saw sustained averages 55 mph and gusts up to 100 mph

     

You may have a lot of questions about your outage specifically — especially if you're still waiting for power to come back on. We want to address those questions here:

Why don't I have an estimated restoration time (ERT)?

Normally, you can see an ERT for your outage. But when there's a major outage situation, we don't know an estimated time for restoration because:

  • The weather, flooding or road conditions can affect how long it takes for a crew to reach a site
  • Crews have to determine what repair is needed and this assessment time can vary depending on how significant damage is
  • Repairs can take hours in some cases — if tree limbs take down lines, crews must remove the tree and sometimes rebuild the entire power pole, all of the equipment on it and string new power lines

One outage can affect a single customer or thousands of customers, so the time needed to restore each outage varies greatly. When all of these factors above are taken into account and multiplied by numerous outages, we're unable to give accurate or even predicted restoration times. 

Why isn't my power back on?

We have a power restoration process in place to address public safety first (hospitals, police and fire stations, etc.) then to move to substations (which are primary lines serving thousands of customers at once). You can dig deeper into that process here to learn more about why power comes back on in the order it does. 

Why did my neighbor's power come on and mine didn't?

Your neighbors, although very close to you, may be on a different supply line or transformer. The reason their power may have come back on before yours is available in our restoration process.

You can find more answers in our Help Center, or view our map guide if you want more information on navigating the outage map.