Demand Response

Get paid for reducing energy load.

Evergy’s Business Demand Response program (BDR) rewards our commercial customers who reduce their electrical load during high-demand days. This is a great opportunity to use incentive payments to boost your bottom line, achieve sustainability goals and fund other company projects or initiatives.

To schedule a facility assessment to determine your demand reduction opportunities and incentive potential, contact your Customer Solutions Manager, or email BDR@evergy.com. You can also call the Demand Response team at 816-398-2385.

Participants work with us to identify electrical load that can be eliminated or shifted (curtailed) during critical demand periods—typically the hottest summer days. We will work together to determine which strategies are best for your unique business needs and help create your customized curtailment plan.

When critical demand periods occur, we notify you with instructions to execute your plan. At the end of the curtailment season, we pay you for the load you reduced.

When will curtailment events occur?

  • Curtailment season: June 1-September 30
  • Designated event days: Monday-Friday, excluding holidays
  • Designated event window: 12 pm-8 pm

We'll contact participants at least one hour before an event to increase their ability to successfully reduce their enrolled load. There will be at least one but no more than 10 events during the curtailment season, and no event will last longer than eight hours.

There are many benefits your business can gain from participation in our Demand Respond Program. A few include:

  • Low-risk: Under our ‘pay for performance’ model, there are no financial penalties
  • Customized: We offer a curtailment plan specific to your site
  • Support: BDR team available for technical assistance and event success
  • Insight: participation will offer more insight into actual electrical usage
  • Awareness: Your customers and employees will have more awareness into how your business is taking measures to lower impact on the local environment
  • Savings: Use incentives to fund other energy efficiency projects through Evergy’s Business Energy Savings Program

See how other customers participate in this program:

  • Reschedule shifts to off-peak times
  • Temporarily shut down equipment, production lines and perform routine maintenance
  • Reduce motor loads in elevators, compressors, conveyers, etc.
  • Dim lights in non-critical areas
  • Reduce cooling loads with small temperature adjustments
  • Utilize certified self-generation
At the beginning of each week, Evergy communicates about that week’s demand for power based on current and historical peaks throughout the connected system. We make a judgement call that day as to whether or not there will need to be a curtailment event (Demand Response event) that week. If the answer is no, you as a participant will hear nothing from Every’s Business Demand Response Team.

If there is an event, you will be notified that Monday that there will be a curtailment event that week.

For example, you will get an email/text/phone call communicating the following:
  • There will be a curtailment event this week Tuesday, Wednesday or Thursday (these days could vary).
  • Please be prepared to execute your curtailment plan.

Then as the week goes on, you will be notified the morning of the event. For example via email/text/phone you will receive:
  • There will be a curtailment event today from 3pm to 6pm.
  • Please execute your curtailment plan throughout this time.
  • Please reply/text/or press 1 to confirm your participation.

If we get a “no” or a no response at all, we will reach out to you to make sure you got the message, and that you can curtail as planned. 

That day, you will then start your plan.

Evergy uses your building’s recent electric usage and weather factors to forecast how much electric load you would use each hour of the day of a curtailment event. We then compare this forecast to your actual load to calculate how much you reduced. Participants that successfully reduce their enrolled load are paid for the achieved portion of the load they reduced.

Sample payment calculation example

One Year Agreement Performance Percentage Your Payment
100% Performance = ($28.00 x 100 kW enrolled x 100% achieved) $2,800
110% Performance = ($28.00 x 100 kW enrolled x 110% achieved) $3,080
 75% Performance = ($28.00 x 100 kW enrolled x  75% achieved) $2,100
Payment is capped at 110% of kW enrolled
Less than 40% performance receives no payment


Multi-Year Agreement Bonus Performance Percentage Your Payment
100% Performance = ($30.00 x 100 kW enrolled x 100% achieved) $3,000
110% Performance = ($30.00 x 100 kW enrolled x 110% achieved) $3,300
75% Performance = ($30.00 x 100 kW enrolled x  75% achieved) $2,250
Payment is capped at 110% of kW enrolled
Less than 40% performance receives no payment
Must meet 90% performance to remain eligible for multi-year agreement bonus

Head to DERMS portal access to log in or register.

To schedule a facility assessment to determine your demand reduction opportunities and incentive potential, contact your Customer Solutions Manager, or email BDR@evergy.com. You can also call the Demand Response team at 816-398-2385.

This program is only available to our Missouri Commercial and Industrial customers that can reduce their load on the electrical grid during times of local or regional need. We’re working hard to offer Kansas customers the same opportunities.