No Results Found
We cannot find [searchTerm] in our Help Center.
Would you like to search for [searchTerm] throughout the website?
Emergency Outage Information
- Will my bill increase next month because of a rise in natural gas prices?
- Will the increased price of natural gas cause a huge bill later on?
- I read about customers racking up thousands in energy bills in a few short days. Will that happen here?
- What do I do if I can’t pay my bill?
- Why did we run out of power?
- Were the power outages caused because we rely too much on renewable generation?
- How do outages help lessen the stress of the grid?
- How are outage areas determined?
- Why did the temporary outages go from 30-90 minutes or longer?
- Why was my power out for 5-7 hours?
- What can we do to lessen the chances of emergency outages in extreme weather?
- Do I get a refund if you turned off my power?
- Do I get a refund for conserving power?