Additional crews being added to KCPL restoration efforts

KANSAS CITY, Mo., Jan. 14, 2019 – Additional line crews from neighboring utilities will join in power restoration for KCP&L customers. More than 1,000 utility workers worked Sunday to restore power. About 50,000 customers remained without power Monday morning. Crews will work around the clock to continue restoring power to customers at least into Tuesday.

More than 112,000 customers have seen their power restored, but the volume of individual outages continues to be KCP&L’s biggest challenge.

“Typically, we see outage numbers reduce very quickly in storms of this magnitude as we get a large volume of customers restored by closing a breaker,” said Bruce Akin, vice president, distribution operations. “The bulk of outages from this storm by far have been smaller in nature, meaning we are only turning on a handful of customers with each repair.”

Winter Storm Gia moved slowly through the Kansas City region Saturday, blanketing the city with up to 11 inches of wet, heavy snow. The storm initially left more than 110,000 KCP&L customers without power. KCP&L crews began restoring power as the storm began Saturday morning. The snow clung to tree limbs and powerlines, weighing them down, causing significant tree and wire damage and resulting in power outages.

Monday, nearly 1,500 linemen, tree trimmers, engineers and support staff will be working to restore power. KCP&L crews have been joined by crews from Westar Energy, Kansas; Midwest Energy, Kansas; Mid-American, Iowa; Ameren, Missouri and Illinois; Springfield Utilities, Missouri; and Liberty Utilities-Empire District, Missouri, to help restore power. Utilities have a practice of sharing crews when large storms hit areas to enable them to grow their work force and respond to the urgent need. Line contractors and tree trimming contractors are assisting as well.

With the extended outages and cold temperatures, warming centers are available in some communities. A list of warming centers is available from the United Way of Greater Kansas City online or by calling 2-1-1.

Current outage locations and numbers are available on the KCP&L outage map. Outages may be reported online at and at 1-888-LIGHTKC (1-888-544-4852).

Contacts – Media:
Gina Penzig
Manager, media communications
Phone: (785) 575-8089

Media line
(888) 613-0003

About KCP&L and Westar Energy:

Serving approximately 1.5 million customers in Kansas and Missouri, Kansas City Power & Light Company (KCP&L), KCP&L Greater Missouri Operations Company and Westar Energy are the electric utilities of Evergy, Inc. (NYSE: EVRG). Together we generate nearly half the power we provide to homes and businesses with emission-free sources. We support our local communities where we live and work, and strive to meet the needs of customers through energy savings and innovative solutions.